ServiceNow Administrator/Developer

Laurel, MD
Full Time
INTEL
Experienced
Lentech is hiring ServiceNow Administrator/Developer

Responsibilities:
  • This person needs to be a true administrator of the ServiceNow system. Not someone who has used the system for creating tickets
  • Join a team designing architecture and developing solutions that support organizational needs. We are seeking an innovative, motivated professional to contribute to a highly skilled team operating in a hybrid cloud environment.
  • The ideal candidate will have strong hands-on technical experience; AWS experience is a plus. W value a collaborative team environment and a commitment to continuous learning and professional growth.
  • install, configure, troubleshoot, upgrade, and maintain self-hosted ServiceNow implementations.
  • Create custom workflows.
  • Build service requests to meet business and technical requirements.
  • Develop views and reports as needed.
  • Implement integrations and process automation using ServiceNow Orchestration.
  • Perform system, integration, and Section 508 compliance testing.
  • Monitor application health, usage, and compliance.
  • Assess current ServiceNow usage and recommend enhancements to improve efficiency.
  • Develop scripts to automate routine tasks.
  • Train and mentor junior team members.
Required:
  • Active and current TS.SCI w FSP through MD
  • Ten (10) years of experience as an SA
  • This person needs to be a true administrator of the ServiceNow system. Not just someone who has used the system for creating tickets
  • Minimum of 2 years of experience as a ServiceNow Administrator/Developer.
  • Linux/UNIX system troubleshooting experience.
  • Development experience with JavaScript or other high-level programming languages.
  • Familiarity with web-based user interfaces (HTML, XML, CSS).
  • Experience creating and maintaining technical documentation.
  • Demonstrated ability to mentor junior team members.
  • Excellent communication and interpersonal skills.
Desired Skills
  • Experience managing a self-hosted ServiceNow instance, including performing required upgrades to core ServiceNow applications.
  • Java development experience.
  • Experience reviewing processes and implementing efficiencies.
  • ServiceNow certifications are a plus (e.g., Administrator, Developer).
Education:
  • Bachelor's degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional SA experience may be substituted for a bachelor's degree.
  • Compliance with DOD 8570.01-M with a minimum certification of IAT Level II. (CCNA – SECURITY; GICSP; GSEC; Security +; SSCP)
About Lentech, Inc. 
Lentech, Inc., provides technology-enabled IT Solutions and Mission Technical Solutions to civil, defense and intelligence customers. Through our accumulated years of experience, industry expertise, and strategic partnerships, Lentech has built mission-critical solutions for our federal and commercial customers. Lentech’s clients achieve full life-cycle support and cost-effective managed services supporting enterprise computing and applications initiatives for Government agencies. Lentech’s Mission Technical Solutions Division is focused on providing engineering, operations, I&T and technical services to civil and defense customers primarily in the aerospace fields. 
 
Lentech, Inc. is a performance-based company providing employees with challenging and interesting work, competitive pay and benefits, and opportunities to learn and grow. We focus on providing an environment of fun, sharing, collaboration and connection. Our culture is team oriented, non-hierarchical and entrepreneurial. It gives people a chance to participate and be a factor in the company’s growth and success. 
 
Lentech, Inc. is an Equal Employment Opportunity (EEO) employer and considers all qualified applicants for employment without regard to race, color, religion, gender identification, national origin, sexual orientation, age, marital status, disability, protected veteran status, or any other factor prohibited by applicable law. We are proud of the diversity of our staff and seek diversity in our applicants. 

The proposed salary range for this position is: $145,000-$160,000
 
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